MOS 2010 Study Guide for Microsoft Word, Excel, PowerPoint and Outlook

Using This Book to Study for a Certification Exam


The Microsoft Office Specialist (MOS) exams for individual Microsoft Office 2010 programs are practical rather than theoretical. You must demonstrate that you can complete certain tasks rather than simply answering questions about program features. The successful MOS certification candidate will have at least six months of experience using all aspects of the application on a regular basis; for example, using Microsoft Outlook at work to send messages, track contact information, schedule appointments and meetings, track and assign tasks, and take notes.

MOS 2010 Study Guide for Microsoft Word, Excel, PowerPoint and Outlook


This book has been designed to guide you in studying the types of tasks you are likely to be required to demonstrate in the MOS exams for Microsoft Word 2010, Excel 2010, PowerPoint 2010, and Outlook 2010.



Each part of the book covers one exam. The coverage for each exam is divided into chapters representing broad skill sets, and each chapter is divided into sections addressing groups of related skills. Each section includes review information, generic procedures, and practice tasks you can complete on your own while studying. When necessary, we provide practice files you can use to work through the practice tasks. You can practice the procedures in this book by using the practice files supplied or by using your own files. (If you use your own files, keep in mind that functionality in some Office 2010 programs is limited in files created in or saved for earlier versions of the program. When working in such a file, Compatibility Mode appears in the program window title bar.)



As a certification candidate, you probably have a lot of experience with the program you want to become certified in. Many of the procedures we discuss in this book will be familiar to you; others might not be. Read through each study section and ensure that you are familiar with not only the procedures included in the section, but also the concepts and tools discussed in the review information. In some cases, graphics depict the tools you will use to perform procedures related to the skill set. Study the graphics and  ensure that you are familiar with all the options available for each tool.

Throughout this book, you will find Strategy tips presenting additional methods of study  you can pursue on your own to ensure that you achieve mastery of a skill set and are  successful in your certification effort.

Features and Conventions of This Book


If you have worked with previous versions of Word, Excel, PowerPoint, or Outlook, or if you need help remembering how to perform a particular task, the following features of this book will help you locate specific information:

  • Detailed table of contents Scan a listing of the topics covered in each chapter and locate specific topics.
  • Chapter thumb tabs Easily locate the beginning of the chapter you want.
  • Detailed index Look up specific tasks and general concepts in the index, which has been carefully crafted with the reader in mind.

You can save time when you use this book by understanding how special instructions, keys to press, buttons to click, and other conventions are indicated in this book.


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